Hassle-Free Refunds With Transparency
Timely CommunicationAt DigiXSquad Technologies, we ensure fair refund practices, clear payment terms, and complete transparency so every client can work with confidence and trust.
August 29, 2025
At Digixsquad Technologies, we are committed to providing high-quality digital solutions, transparent communication, and professional client support. This Refund Policy explains the terms under which refunds may be approved for our services.
Refund Eligibility
Refund approval depends on the project stage, completed work, and resources already utilized during development.
Full Refund
A full refund may be issued if the client cancels the project before any work, research, design, or development process has started.
Partial Refund
If work has already started, a partial refund may be processed based on completed milestones, hours worked, and utilized resources.
Non-Refundable Services
Refunds are not available for completed projects, domain registrations, hosting services, software licenses, paid advertising, third-party tools, APIs, or completed design work.
Refund Request Process
To ensure transparency and proper documentation, all refund requests must follow the official process below.
Submit Request
Clients must submit a written refund request via email with project details and valid reasons.
Review Process
Our management team reviews all requests within 7 working days to evaluate project status and eligibility.
Refund Processing
Approved refunds are processed within 10–15 business days through the original payment method.
Client Responsibilities
To ensure smooth project delivery, we expect active collaboration and timely communication from our clients.
Timely Communication
Quick responses and feedback help us maintain project speed and quality.
Clear Requirements
Provide complete project details before development starts.
Approvals on Time
Delays in approvals may affect timeline and delivery schedule.
Dispute Resolution
We encourage clients to contact our support team first to resolve concerns professionally before initiating disputes.
Any unresolved disputes will be handled under the legal jurisdiction of Karachi, Pakistan.
Policy Updates
Digixsquad Technologies reserves the right to update or modify this Refund Policy at any time without prior notice. Continued use of our services indicates acceptance of the latest version of this policy.